How do I pair my Replacement Bud with my existing set? 

Easy! Just follow the steps below:

1. Place both buds in the case and close the lid.

2. Connect the case to a power cable for 30 min.

3. Open the case, press and hold the power button for 15 seconds near your phone. A setup animation will appear on the screen and you are good to go! 

If for some reason, that does not occur, please repeat steps 1 through 3 or contact us.

Are your products genuine Apple products?

Yes! All of our products go through a rigorous refurbishing process, in which we authenticate each piece, to make sure that it is an actual Apple product. We test all aspects of the earbuds and case for optimal functionality and we meticulous sanitize each piece. When the product hits your door step it fully functional and ready to use!

For any other questions you can always reach us at support@replacementbud.com or here.

We are here to help!